In the sea of managed hosting companies for WordPress, one hosting company emerged and changed the way the companies operate in the digital world. WP Engine, founded by Jason Cohen in 2010, offers managed WordPress hosting. The company is based in Austin, Texas with branches in San Antonio, California, UK and Ireland.
They support over 80,000 customers all over the world with +500,000 web experiences globally. 5% of the web population visit a site on WP Engine’s platform day-by-day.
What is WP Engine?
WP Engine is a hosting platform built to get better performances for websites. By numerous reviews, it achieved not just that but also saved a lot of companies money and time. There are five different plans that WP Engine is divided in: Personal, Professional, Business, Premium and Enterprise Grade. All plans involve unlimited data transfer but they differ on: number of WordPress installs, traffic volume (number of visits per month), disk storage amount and price.
When one plan reaches their limit, for example, Personal with the limit of 25,000 visitors, it is possible to pay to get the plan with more allowed visitor count. If the one exceeds the limit but doesn’t pay for a different plan, WP Engine charges $2 for every 1000 visits above the limit.
Also, features attained with WP Engine are various, individual can: set up a CDN (content delivery network), produce and restore backup, add redirect rules from the WP Engine admin, view error logs, set up Git push for Git-based deployment, build SSL, add password protection, reset file permissions, enable or disable the cache, transfer site, use phpMyAdmin to operate around in database.
Customer service and security
One of the most acclaimed features of WP Engines is their customer service. Satisfaction of the service is more than 90% with thousands of customer interactions per day. Support is accessible 24/7 via live chat for all customers. For this kind of approach towards customers, WP Engine earned many prizes including the one for the best places to work in Austin.
Security is guaranteed by WP Engine so even if the site gets hacked they will fix it with no additional charges. If the one only wants to test the WP Engine service without wanting to pay for it there is a 60-day-money-back guarantee in which the customer if not satisfied can get a full refund. It is important to notice that WP Engine does not provide mailing service for which you will have to find another provider.
Among many available hosting providers, WP Engine is not the low-cost option but is also not the most expensive one. What some may perceive as a disadvantage is that it does not allow domain registrations for which you must find another company. All in all, the services offered by WP Engine are quality driven and most of all well-worth the investment.