Account Manager
A little something about us
We are a creative digital agency, but most importantly, we are a team and everything we do is people-based – be it campaigns, websites, or client relationships.
As a close-knit community, we are genuinely excited about our work and the results we achieve for our diverse clients.
Every new year brings us new, bigger goals which we keep crushing with great success.
Job description
- Communication with existing and potential clients
- Leading cooperation and building, nurturing and improving relationships with existing clients
- Proactive approach to clients with the aim of additional sales of complementary services
- Recognizing the needs of clients and adequately reacting to them
- Arranging and negotiating terms of cooperation with existing and potential clients
- Holding meetings with clients
- Planning, monitoring, and coordinating campaigns and other marketing projects
- Working on projects from the field of digital marketing – social media management, content creation and writing, Performance marketing campaigns, e-mail marketing, production, design, creative concepts, etc.
- Holding internal meetings with Content & Creative, Performance & Growth and Production team
- Onboarding of the above-mentioned teams through the creation of comprehensive and clear briefs (communicating all relevant information to team members necessary for the successful implementation of the campaign and the achievement of goals)
- Active involvement in the work of the mentioned teams to ensure the desired level of quality and compliance with deadlines
- Creation and preparation of offers and presentations for potential campaigns and projects
- Cooperation with the Office Manager in creating invoices for campaigns and projects
- Participation in event organization activities
- Communication with external partners to implement planned activities
- Creation of internal reports to monitor cooperation with clients
- Monitoring and reporting on campaign results and goals
Qualifications and skills
- Minimum of 2 years of experience in the same or similar positions
- Excellent written and spoken communication skills and presentation skills
- Excellent knowledge of spoken and written English
- Strong skills in identifying sales opportunities, strong sales skills, and negotiation skills
- The tendency to notice potential challenges and the skills and timely and appropriate problem-solving, depending on the situation
- Excellent organizational skills and great ability to work with a large number of diverse clients
- Proactivity in proposing ideas and spotting opportunities to create additional value for the client
What you can expect in ForgeBIT
- Fast-growing young team always ready for new challenges
- 8-hour flexible working hours in the Eurotower office in Zagreb
- Work on campaigns and projects for domestic and foreign clients
- Commission on each new client outside the existing agency sales channels
- Christmas and Easter bonus
- Constant learning opportunities – about marketing, but also about different niches and industries in which clients operate
- The possibility of further professional career development (we don’t want you to stagnate either)
- Whatever is needed for professional development (seminars, books, subscription to Udemy Business)
- Appreciation of direct communication, combined with transparency and feedback
- Always-available coffee (freshly ground, but we also have instant), tea and energy drinks
- Snacks, sweets, or fruit of your choice (our Office Manager keeps an eye on what is liked the most in the office)
- Annual team building (we always choose together where we are going and what we are doing)
- Trips to conferences, fairs, and other similar events
- Optional and informal internal hangouts
Our perks
Flexible working hours
Whether your creative juices flow more easily in the morning or the afternoon, you can adjust your working hours accordingly because ForgeBIT is filled with both early birds and night owls.
Competitive salary
Starting salary will be determined based on your existing talents, and after a few months, it will be revised and adjusted.
Education
All our employees have Udemy access to browse all the courses and continue their professional education.
Our clients
Next steps
01 Initial interview where we get to know each other
02 Assessment test for showcasing your skills
03 Final interview with feedback
